Portfolio
Introducing New Paid Feature
Brought a new paid feature to market in collaboration with product, customer success, design, and sales
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Email (sample on right) had an open rate of 60% and click rate of 11% with a click-through rate of 20%
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Resulted into over 10 sign-ups
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Resulted into 10+ positive customer testimonials and generated helpful feedback for the product team for future improvements

Email Blast for new paid feature

Email Blast for new paid feature

Email Blast for new paid feature
Monthly Product Newsletter
Redesigned our product newsletter (before and after photos provided)
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Improved email hygiene by keeping engaged contacts and removing disengaged contacts through re-engagement campaign
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Employed best practices in highlighting concise benefit and value-oriented messaging
Increased click-to-open rate from from 4% to 15%

Spearheaded the redesign of our product newsletter which has a sleek design while improving the click-rate to logging in the software to test out the new features

Product Newsletter summarizes information

Old design before I joined

Spearheaded the redesign of our product newsletter which has a sleek design while improving the click-rate to logging in the software to test out the new features
Monthly Community Newsletter
Redesigned our community newsletter (before and after photos provided) of over 2,500+ contacts
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Implemented email best practices such as segmentation, email list hygiene, targeted content, and optimized messaging
Increased click-to-open rate from from 2% to 6%
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Enabled the promotion and announcement of new marketing initiatives, such as podcast, community, webinars, etc.
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Delighted customers and improved retention by highlighting customer stories of brand advocates

Community Newsletter now spotlights the marketing's latest initiative and the CTA is to join our Facebook Community to incentivize people joining

Community Newsletter Redesign also spotlights our blogs targeted to prospective clients and showcases a leadership blog featuring a customer


Community Newsletter now spotlights the marketing's latest initiative and the CTA is to join our Facebook Community to incentivize people joining
HubSpot Automated Emails
Spearheaded the creation of automated emails with HubSpot workflows to address pain points in the prospective marketing funnel
Created design briefs for in-house graphic designer
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Wrote the copy for all emails (sample on the right)
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Resulted in increasing conversion rate from demo requests to sign-ups after trial from 0.2% to 15%




Marketing Copy-write for Kron Technologies Inc.
Created and designed over ten time-sensitive internal and external marketing collaterals with Adobe Creative Suite (Photoshop, Illustrator, Indesign), and Canva.








Articles Published on
The Other Press
Produced 70+ original articles
(theotherpress.ca/tag/carlos-bilan)
by ideating content and highlighting student stories.



