top of page

Portfolio

Introducing New Paid Feature

Brought a new paid feature to market in collaboration with product, customer success, design, and sales

​

Email (sample on right) had an open rate of 60% and click rate of 11% with a click-through rate of 20%

​

Resulted into over 10 sign-ups

​

Resulted into 10+ positive customer testimonials and generated helpful feedback for the product team for future improvements

Monthly Product Newsletter

Redesigned our product newsletter (before and after photos provided)

​

Improved email hygiene by keeping engaged contacts and removing disengaged contacts through re-engagement campaign

​

Employed best practices in highlighting concise benefit and value-oriented messaging

 

Increased click-to-open rate from from 4% to 15%

Monthly Community Newsletter

Redesigned our community newsletter (before and after photos provided) of over 2,500+ contacts

​

Implemented email best practices such as segmentation, email list hygiene, targeted content, and optimized messaging

 

Increased click-to-open rate from from 2% to 6%

​

Enabled the promotion and announcement of new marketing initiatives, such as podcast, community, webinars, etc.

​

Delighted customers and improved retention by highlighting customer stories of brand advocates

HubSpot Automated Emails

Spearheaded the creation of automated emails with HubSpot workflows to address pain points in the prospective marketing funnel

 

Created design briefs for in-house graphic designer

​

Wrote the copy for all emails (sample on the right)

​

Resulted in increasing conversion rate from demo requests to sign-ups after trial from 0.2% to 15%

Marketing Copy-write for Kron Technologies Inc.

Created and designed over ten time-sensitive internal and external marketing collaterals with Adobe Creative Suite (Photoshop, Illustrator, Indesign), and Canva. 

Tableau Visualization

Created data visualizations using Superstore 2019 dataset

​

Articles Published on
The Other Press

Produced 70+ original articles

(theotherpress.ca/tag/carlos-bilan)

by ideating content and highlighting student stories.

bottom of page